Brand Protection Analysts
With over 30 nationalities on our team, we are able to communicate with clients in their native language and provide insight into local procedures with a global perspective.
Our dedicated team of certified investigators and enforcement agents are all qualified and experienced legal experts with the knowledge and acumen to take the appropriate measures required for each situation.
Due to our healthy relationships with all crucial parties—including global online marketplaces, domain registries, social media platforms, and more—our inquiries are taken seriously and exacted in a timely manner.
The combination of meticulously collected data from our software with the expertise of our legal team amounts to extensively detailed reports on infringements and advice for follow-up procedures.
If it’s unclear whether a product being sold is authentic or not, we will order a test purchase of the product, which not only provides us with the product in hand, but also additional seller information.
We use the results of the clustering process by applying the intelligence that was collected to help in both online and offline investigations.
Our thorough reports consist of exceptionally detailed information about the client’s infringers, along with advice on how to proceed with legal action.
Thanks to our international team, we are able to provide clients with country-specific, local knowledge on law enforcement and legal practices.
Every client is appointed their own certified investigator from our team—all of whom have legal experience—and who will be the point of contact and help with every step of the process.
Your Project Manager is responsible for the project and project-team that contains either dedicated legal analysts or investigators.
The Project Manager makes sure that your objectives and strategies are reflected and accomplished in our daily tasks.
The Project Manager will make sure to understand and keep constant track of the global online market for your products and services.
High-volume sellers are prioritized and follow-up advice is drafted based on various factors, such as regional priorities, seller impact, estimated revenue, and sales channels, etc.
What our clients say
President - 3 Sprouts
“Pointer provides an essential service to help us remove infringing product from the vast number of online marketplaces and social media platforms. We trust Pointer to keep up with the constantly evolving landscape of online counterfeit retail. Our team contacts at Pointer are a valuable resource and are always available to address our questions. “
Director Global Marketing & Design - Buddha to Buddha
“I’ve been very impressed with the precision and efficiency that Pointer has provided throughout this initial stage in our partnership. They did a great job in such a short a short amount of time. We are very confident that with Pointer at our side, our clients will henceforth have a safe experience when buying Buddha to Buddha products online.”
Types of infringements we solve
Together, our legal team and our software clear the internet of all fake products imitating your brand.
We close down fake accounts that attempt to appear genuine on social media platforms and ecommerce websites.
We stop the illegal use of your brand’s photos and logos, as well as protect your brand from other design-related infringements.
Parallel & Grey Trade
We ensure that authorized vendors are only selling your brand’s products in legitimate and sanctioned ways.
We ensure your brand’s trademark is free from any abuse or misuse online and offline, whether it’s intentional or not.
From counterfeits to keyword hijacking to patent protection, we make sure all your IP rights are covered.